Effective Date: 04/01/2026

Welcome to Moonlight Chronicles Co. (“we,” “us,” or “our”). By accessing our website and placing an order, you agree to be bound by these Terms of Service. If you do not agree, you should not use our services.

1. Acceptance of Terms

By placing an order, you confirm that:

• You have read and agreed to these Terms

• You understand and accept our no refund policy

• You agree that all sales are final except for verified damaged items

2. Products and Availability

We sell books through our online store. All products are subject to availability and may be discontinued at any time.

We strive for accuracy in product descriptions and images, but:

• Minor variations may occur

• Cosmetic imperfections do not qualify as damage

3. Orders and Payments

• Full payment is required at checkout

• We reserve the right to refuse or cancel any order at our discretion, including suspected fraud

• Orders cannot be guaranteed to be modified or canceled once placed

4. All Sales Final Policy

All sales are final.

We do not offer refunds under any circumstances.
By completing your purchase, you explicitly agree to this policy.

5. Returns Policy (Damaged Items Only)

We accept returns only for books that arrive physically damaged during shipping.

To qualify:

• You must contact us within 5 days of delivery

• You must provide clear photo evidence of the damage

• The damage must be significant (e.g., torn pages, crushed cover, water damage)

The following do NOT qualify:

• Minor wear or cosmetic imperfections

• Slight dents or corner damage

• Differences from product images

• Change of mind or ordering the wrong item

Resolution:

• If approved, we will provide a replacement copy (if available)

• If unavailable, we may issue store credit at our discretion

• Refunds will not be issued

Requests that do not meet these requirements will be denied.

6. Shipping and Delivery

• Shipping times are estimates and not guaranteed

• Once an order is handed to the carrier, we are not responsible for delays, loss, or damage caused by the carrier

• Customers are responsible for providing accurate shipping information

We are not responsible for:

• Orders delivered to incorrect addresses provided by the customer

• Carrier delays or delivery failures beyond our control

7. Chargebacks and Payment Disputes

By purchasing from us, you agree to these Terms.

In the event of a chargeback or dispute:

• We will provide proof of your agreement to these Terms

• We will submit delivery confirmation and supporting evidence

• Fraudulent or abusive disputes may result in account bans and further action

8. Refusal of Service

We reserve the right to refuse or cancel orders at any time for reasons including but not limited to:

• Suspected fraud

• Abuse of policies

• Violation of these Terms

9. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the amount paid for the product

• We are not liable for indirect, incidental, or consequential damages

10. Disclaimer of Warranties

All products and services are provided “as is” without warranties of any kind, express or implied.

11. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including but not limited to:

• Natural disasters

• Shipping carrier disruptions

• Government actions

12. Intellectual Property

All website content (text, images, branding) is the property of Moonlight Chronicles Co. and may not be used without permission.

13. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined there.

14. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

15. Governing Law

These Terms are governed by the laws of Alabama.

16. Contact Information

For questions or support:

📧 Email: moonlightchroniclesco@gmail.com
📦 Include your order number for faster assistance if you have one.